1. Introduction

Please Explain ("we" or "us" or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Name, email address, and any other information you voluntarily provide
Payment Information: Billing address and payment details (processed securely through Stripe)
Usage Data: Pages visited, time spent on pages, links clicked, and referral sources
Device Data: Device type, browser type, and IP address

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Process your subscription and payment
Send you promotional and marketing communications
Respond to your inquiries and support requests
Analyze usage trends and improve our services
Enforce our terms and conditions

4. Disclosure of Your Information

We may share your information only when required by law or as necessary to operate our service. We use Stripe to process payments and they have their own privacy policy. We do not sell your data to third parties.

5. Ad-Free Promise

Please Explain is ad-free. We do not display advertisements, use tracking pixels for advertising purposes, or sell your data to advertisers.

6. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at info@onetrickpony.net.